Have you ever been completely blind-sighted by a job candidate?
In the interview he seemed perfect; once hired, he was a disaster. In this program, Judi addresses both the art & science of effective behavior interviewing. You’ll learn how to prepare for an interview & ask behavior-based questions that enable you to determine the candidate’s abilities based on their past performance. You’ll learn how to resist the allure of the flashy job candidate who looks and sounds good in the interview, but turns out to deliver much less on the job. You’ll learn how to avoid the mistake of dismissing quiet candidates just because they don’t may a great first impression. You’ll learn how to work with a panel of raters to come up with an objective measurement tool that uses past behavior as the best predictor of future workplace performance.
This webinar will immensely help you to prepare, conduct, and evaluate behavioral interviews when hiring or promoting employees; to eliminate subjective hiring decisions and increase effectiveness and validity in the selection process while following legal guidelines.
Areas Covered in the Session :
Determine the interview format and select the interviewers
Define the required selection criteria
Prepare the interview questions and interview guide
Avoid illegal or leading questions
Assign interview roles & the order of the questions (if team interview)
Ask questions based on the resume
Ask behavior based questions
Ask spin-off questions
Answer the candidate’s questions
Take effective interview notes
Avoid interviewer traps
Close the interview on the right note
Utilize objective evaluation tools
Who Will Benefit:
Human Professionals Professionals
Sales & Marketing Professionals
Customer Service Professionals