Communicate For Results – Key Strategies for Getting Things Done (SHRM & HRCI Certified Course)

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This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

Webinar Compliance is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC.

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You know that effective communication skills are vital to your success in business—but how much time do you devote to strengthening your abilities? Poor, ineffective communication can have wide-ranging negative consequences: missed deadlines, lost deals, tarnished reputations, workplace conflict, stressed employees, and more. The good news is that you can hone your communication skills—and become a valuable, productive resource for your team.

This power-packed webinar discusses how to communicate in a way that leads to positive team interactions, increases collaboration, builds trust and respect, facilitates problem-solving, and improves social and emotional health. White will arm you with practical strategies that you can immediately apply to become a more competent communicator—and get things done at work.

In this webinar, White will also discuss different communication styles and how you can identify and adjust your own style to come across as knowledgeable, confident, and empathetic. You will walk away with a greater understanding of ways to build deeper connections with people at work—and beyond.

Areas Covered in the Session :

  • What is the role—and impact—of good communication in the workplace?
  • How does communication really work? How do we exchange meaning?
  • When (and how) should you adapt to various communication styles and preferences?
  • What are the building blocks of effective communication?
  • How can you say what you really mean—and keep your team productive?
  • What is “big picture” communication? And how should you consider context and participants when communicating?
  • What results are you going for? And how do you match your message to that goal?
  • How can you enhance your own effectiveness through goal-focused communication?
Who Should Attend:

  • HR professionals
  • Managers
  • Leaders
  • Project managers
  • Team leaders
  • Sales professionals
  • Marketing professionals
  • Public relations professionals
  • Corporate communication professionals
  • Development/fundraising professionals
  • Volunteer coordinators
  • Business owners
  • Business administrators
  • Executives
  • Career-focused professionals at all levels


Mary Gormandy White

Mary Gormandy White, M.A., SPHR, SHRM-SCP is a founding partner of MTI Business Solutions/Mobile Technical Institute. As the firm’s Director of Corporate Training & Consulting Services, Mary teaches a variety of HR, Management, Leadership, Communication and Customer Service corporate training classes, seminars and workshops throughout the U.S. She also provides expert human resource management consulting services to clients across the country in a variety of industries and is a frequent speaker at conference and association meetings.

Mary has more than 20 years of professional experience working with adult learners in corporate, career college and higher education settings, as well as significant experience in operations and human resource management. She has an extensive background in all aspects of training and instructional design and has in-depth knowledge of personality assessments in regards to employee, management, and leadership styles with specific expertise related to Everything DiSC.

She holds graduate and undergraduate degrees in Communication and has completed extensive post-graduate coursework in Instructional Design & Development and is a certified Everything DiSC trainer.

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  • Login Information with Password to join the session, 24 hours prior to the webinar
  • Presentation Handout in .pdf format
  • Presentation from the Speaker
  • Feedback form
  • Certificate of Attendance
  • Recording access Information with Password to view the webinar, will be sent 24 hours after the completion of the Live webinar.
  • Presentation Handout in .pdf format
  • Certificate of Attendance