COVID-19: Recognizing and Responding to Supply Chain Risk

The current Covid-19 crisis has emphasized the importance of having a strong supply chain. An important aspect of supply chain management is recognizing and appropriately responding to supply chain risk.

Risk Elimination. Risk Management. Risk Mitigation. These terms are an increasingly important part of the lexicon of executive-level management as they strive to succeed in a business environment having global competition, geographically diverse suppliers and new technologies. In this new globally expansive marketplace, more than 50 percent of value creation is achieved outside of an organization’s walls or, in other words, through their suppliers. This, too, is where the majority of product realization risk lies as evidenced by the current Covid-19 crisis. It should also be noted that supply chains exist both within and without an organization.

Similarly, risk mitigations and process improvements must be sought both within and without the organization. Learn in this session how you as a quality professional can lead on the journey towards a robust and optimized supply chain, through the use of risk related, quality and Lean improvement methods. Use of such tools will help build robust supply chains and foster improved relationships between customer and supplier.

Areas Covered in the Session :

  • Understand the unique and evolving role of quality in the supply chain management process
  • Develop a business and product based risk matrix for supplier selection and monitoring
  • Understand when and what type of supplier audit to deploy, based on key business factors

Who Should Attend:

  • Quality Departments
  • Engineering Departments
  • Operations Departments
  • Quality Engineers
  • Quality Auditors
  • Supply Chain Departments


Lance B. Coleman

Lance B. Coleman has over 20 years of leadership experience in the areas of quality engineering, Lean implementation, quality and risk management in the Medical Device, Aerospace and other regulated industries. He has a degree in Electrical Engineering Technology from the Southern Polytechnical University in Marietta, GA and is an American Society for Quality Senior Member as well as, Certified Quality Engineer, Six Sigma Green Belt, Quality Auditor and Biomedical Auditor.  He is also an Exemplar Global Principal QMS Auditor.

Lance is Chair of US TAG 302 – guidelines for auditing management systems as well as a voting member of US TAG 176- quality management and quality assurance. He is the author of  “Advanced Quality Auditing: An Auditor’s Review of Risk Management, Lean Improvement and Data Analysis (Quality Press 2015)” and “The Customer Driven Organization: Employing the Kano Model (Productivity Press 2014)”, as well as many articles on quality, risk management and Lean implementation.

Additionally, Lance is an instructor for the ASQ Certified Quality Auditor Exam Preparatory and FMEA courses.  As Principal Consultant of Full Moon Consulting, he has presented, trained and consulted throughout the United States and abroad.

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  • Login Information with Password to join the session, 24 hours prior to the webinar
  • Presentation Handout in .pdf format
  • Presentation from the Speaker
  • Feedback form
  • Certificate of Attendance
  • Recording access Information with Password to view the webinar, will be sent 24 hours after the completion of the Live webinar.
  • Presentation Handout in .pdf format
  • Certificate of Attendance