Internal Investigations Essentials


For both practical and legal reasons, internal investigations are increasingly becoming an important part of business culture. Managers must be aware of the legal importance of internal investigations as well as the best practices for conducting those investigations.

Properly conducted internal investigations can facilitate prompt conflict resolution and potentially reduce the likelihood of litigation. Properly conducted internal investigations can also provide important evidence in the event litigation does arise. In contrast, poorly conducted internal investigations can create bad evidence.

The Internal Investigations Essentials training session by Mary Gormandy White, M.A., SPHR, provides an overview of the primary employment laws that are likely to come into play when the need for an internal investigation arises, and is designed to provide attendees with practical suggestions for planning and conducting internal investigations in the workplace.

Areas Covered in the Session :

  • Overview of federal and state employment laws
  • The role of the internal investigation, notes and reports in employment litigation
  • Planning and conducting internal investigations
  • The complaint intake process
  • Determining who should conduct the investigation
  • Creating an investigation action plan
  • Formulating interview questions and conducting interviews
  • Confidentiality
  • Implementing remedial measures during the investigation process
  • Role of legal counsel
  • I’ve conducted the interviews, now what?
  • Analyzing the evidence and developing response
  • Preparing internal investigation reports
  • Providing feedback to the complaining party
  • Avoiding claims of retaliation
Who Will Benefit:

  • Managers
  • Leaders
  • Supervisors
  • HR Professionals
  • Business Owners


Mary Gormandy White

Mary Gormandy White, M.A., SPHR, SHRM-SCP is a founding partner of MTI Business Solutions/Mobile Technical Institute. As the firm’s Director of Corporate Training & Consulting Services, Mary teaches a variety of HR, Management, Leadership, Communication and Customer Service corporate training classes, seminars and workshops throughout the U.S. She also provides expert human resource management consulting services to clients across the country in a variety of industries and is a frequent speaker at conference and association meetings.

Mary has more than 20 years of professional experience working with adult learners in corporate, career college and higher education settings, as well as significant experience in operations and human resource management. She has an extensive background in all aspects of training and instructional design and has in-depth knowledge of personality assessments in regards to employee, management, and leadership styles with specific expertise related to Everything DiSC.

She holds graduate and undergraduate degrees in Communication and has completed extensive post-graduate coursework in Instructional Design & Development and is a certified Everything DiSC trainer.

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  • Login Information with Password to join the session, 24 hours prior to the webinar
  • Presentation Handout in .pdf format
  • Presentation from the Speaker
  • Feedback form
  • Certificate of Attendance
  • Recording access Information with Password to view the webinar, will be sent 24 hours after the completion of the Live webinar.
  • Presentation Handout in .pdf format
  • Certificate of Attendance