Leading Through Downsizing – Layoff Notification and Survivor Communication Best Practices


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This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Learn how to effectively and appropriately structure layoff notification conversations and communicate and lead effectively through a reduction in workforce and beyond.

A reduction in workforce (RIF) is definitely not something that any manager, business owner, or HR professional wants to have to face, but the fact is that such situations do sometimes occur.

The manner in which layoff notifications are handled will have a direct impact on the entire organization, including both the people who learn that their positions no longer exist and the individuals who will be staying with your organization – the layoff survivors – as the company moves forward. This is why it’s critical to provide training for everyone who will be involved in the notification process.

Executives, managers, supervisors, HR professionals and others who will be involved in notifying affected workers must be trained on how these types of conversations should be structured, as well as best practices for communicating with affected workers effectively in this difficult situation.

They – and the other members of your leadership team – must also be trained on what to expect following notifications. They need to be prepared for the impact downsizing will have on layoff survivors so they’ll know what to expect and be able to communicate and lead effectively in this situation – both immediately following RIF notifications and beyond.

Learning Objectives:

  • How to effectively and appropriately structure layoff notification conversations.
  • How a reduction in workforce will impact worker who are staying with the company (the layoff survivors)
  • How to communicate and lead effectively through a reduction in workforce and beyond
Areas Covered in the Session :

  • Keys to effective leadership leading up to, during and following layoff notifications
  • Timing, content and delivery considerations for effective and respectful layoff notification conversations
  • Example “best practice” notification conversation
  • What to expect in terms of responses, questions and reactions from affected workers
  • Managerial considerations regarding layoff survivor emotions, morale, productivity and team structure
  • Taking care of yourself during what is sure to be a turbulent time in the organization
Who Should Attend:

  • HR professionals
  • Talent management professionals
  • Managers
  • Supervisors
  • Outplacement professionals
  • Risk management professionals
  • Organizational Development (OD) professionals
  • Business owners
  • Executives

HR2665

Mary Gormandy White

Mary Gormandy White, M.A., SPHR, SHRM-SCP is a founding partner of MTI Business Solutions/Mobile Technical Institute. As the firm’s Director of Corporate Training & Consulting Services, Mary teaches a variety of HR, Management, Leadership, Communication and Customer Service corporate training classes, seminars and workshops throughout the U.S. She also provides expert human resource management consulting services to clients across the country in a variety of industries and is a frequent speaker at conference and association meetings.

Mary has more than 20 years of professional experience working with adult learners in corporate, career college and higher education settings, as well as significant experience in operations and human resource management. She has an extensive background in all aspects of training and instructional design and has in-depth knowledge of personality assessments in regards to employee, management, and leadership styles with specific expertise related to Everything DiSC.

She holds graduate and undergraduate degrees in Communication and has completed extensive post-graduate coursework in Instructional Design & Development and is a certified Everything DiSC trainer.

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