Managing Workplace Conflict

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Description:

Have you ever had an employee disagree with their performance review, two employees argue about tasks to be done, or an employee expresses concern and frustration because they feel their direct supervisor is treating them unfairly? As any manager knows, dealing with conflict is one of the more challenging aspects of their job. Managers need to arm themselves with the tools to quickly and effectively diffuse these situations before it has an effect on morale.

Managers should not be afraid to confront and manage conflict. Unmanaged or poorly managed conflict can create a breakdown in trust and a decline in productivity. Success in business often depends on the cohesion of people and teams, loss of trust and productivity can result in under-performing teams and poor results. With a basic understanding of the strategies of managing conflict in the workplace, managers no longer have to fear handling conflict and can better deal with these situations before they deteriorate beyond repair.

Areas to be Covered:

Identifying the causes of workplace conflict.
Understanding why resolving workplace conflict is important.
Strategies for resolving workplace conflict.
Do’s and Don’ts.
Resolution steps.
Real world examples.

Who will Benefit:

Human Resources Professionals
New Human Resources Professionals
Newly appointed Team Lead, Supervisor, Manager
Experienced managers who want a refresher
Company Heads
Management Team
HR Training Teams

June Jeong

June is a Human Resources Executive with a distinguished career with effective leadership skills and proven results. She is a performance driven leader whose talents lie in strategic planning, employee engagement, dispute resolution, and mentoring and coaching aimed at strengthening the development of individuals and organizations.

June is also an expert in Human Resource Management holding executive level positions in Global Fortune 100 companies as well as with multiple publically traded companies in the private sector.

June has experience overseeing hundreds of clients in the technology, healthcare, financial, and professional sector with over eleven thousands employees.

June is a nationwide subject matter expert speaker in areas of improving performance management, teambuilding, prevention of sexual harassment and hiring skills to name a few.

June is the founder and CEO of eqHR Solutions, Inc. based out of Orange County providing partial to full service outsourced HR services consulting to small to mid-size companies in Southern California.

June holds her MBA with a concentration in Leadership and a Human Resources Certificate. She is an active member of the Society for Human Resources Management (SHRM) and is currently obtaining her Professional Certified Coach (PCC) license.

This product is currently out of stock and unavailable.

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  • Login Information with Password to join the session, 24 hours prior to the webinar
  • Presentation Handout in .pdf format
  • Presentation from the Speaker
  • Feedback form
  • Certificate of Attendance
  • Recording access Information with Password to view the webinar, will be sent 24 hours after the completion of the Live webinar.
  • Presentation Handout in .pdf format
  • Certificate of Attendance